Enhance Customer Support with Chatbot Plugin
The Chatbot with IBM watsonx Assistant plugin for WordPress is designed to improve customer support through automated interactions. Users can quickly train the assistant to handle frequently asked questions, provide information, and guide visitors through the website. The plugin also includes a feature that connects users to a live operator via VOIP calling, ensuring that assistance is just a click away. This functionality is powered by Twilio and allows for seamless communication when needed.
With easy setup and customization options, the plugin offers rich responses that can include images, pauses, and clickable responses. Users can personalize the appearance of the chatbot and control its visibility across various pages and posts on their website. Additionally, it integrates with an IBM Cloud Lite account at no cost, making it accessible for those seeking to enhance their online customer service capabilities.
